Roam Like at Home
Roam Like At Home (Countries) Included in all our Packages
Countries included:
Europe Zone 1: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Finland, France, French territories (French Guiana/ Guadeloupe/Martinique/Mayotte/Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden.
Europe Zone 2: Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino, Switzerland.
How does this work?
When you travel outside your home country to another EU country, you don’t have to pay any additional charges to use your mobile phone. This is known as “roaming” or “roam like at home”. Your calls (to mobile and fixed phones), text messages (SMS) and data services are charged at domestic rates, i.e. the same price as calls, texts and data within your home country.
Roam Like at Home Summary
With RLAH the user gets access to the following based on their domestic bundle allowances when roaming in the inclusive destinations:
> Data usage (Fair usage policy applies, see our guide for more detail)
> Calls & texts to the UK (to any UK mobile or standard fixed-line number e.g. 01, 02, 03)
> Calls & texts within the same zone (mobile/ standard fixed-line number)
> Receiving calls & texts when in a RLAH country
> Calls to emergency services (i.e. 999 or 112)
> Calls to UK freephone numbers > Calls to voicemail
The following are not included within RLAH:
> Calls to non-geographical and premium numbers
> Calls and texts to worldwide destinations (ROW zones 1-4)
> Calls and texts to international destinations from the UK
> Calls and texts to another EU zone from an EU zone (i.e. from zone 1 to zone 2)
Please note out of bundle call rates in EU Zones will be charged at standard roaming rates and calls between zones are not included, these would be chargeable in the same way that international calls to other zones from the UK would be.